Tag: Process Improvement
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The Trap of Evaluating Automation Projects Using ROI
When companies start talking about automation, one of the first questions that comes up is: What is the Return on Investment (ROI)? It’s a fair question because companies should be determining whether a project is worth what it will cost to implement and sustain; i.e. that the gains outweigh the costs. However, if ROI is…
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Preparing Your Business Process for Automation – How to Lay the Groundwork
Automation is a powerful tool—but like any tool, it works best when used on the right foundation. We’ve seen it time and again: a company identifies a time-consuming task, gets excited about RPA or AI, and jumps into development, only to discover mid-stream that the process wasn’t as stable, consistent, or well-understood as everyone thought.…